Terms of Use

Welcome to the trureliefsupplements.com website. We appreciate your visit, and as you explore our website and utilize our services, we would like to provide you with a clear understanding of the terms and conditions that govern your interaction with our platform. Throughout these terms, "we," "us," and "our" pertain to B’Ola & Co. LLC and its TR TruRelief brand. Your use of our website and any purchases made constitute a service agreement between you and us, and signify your consent to adhere to the following "Terms of Service." These terms are applicable to all individuals who engage with our website, including but not limited to, visitors, vendors, customers, merchants, and contributors of content.

Please carefully read these "Terms of Service" before using our website. By accessing any part of the site, you are indicating your acceptance of these terms. If you do not agree with all the terms and conditions outlined in this agreement, you may not access the website or utilize our services. Please note that your acceptance is expressly limited to these "Terms of Service" if they are considered an offer.

Any new features or tools added to our existing store will also be subject to these "Terms of Service." You can review the most current version of these terms at any time on this page. We reserve the right to update, modify, or replace any part of these terms by posting updates and changes on our website. It is your responsibility to periodically check this page for any modifications. Continued use or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on SquareSpace, which provides the online e-commerce platform that allows us to sell our products and services to you.

Online Store Terms

By agreeing to these "Terms of Service," you confirm that you are either of the age of majority in your state or province of residence, or that you have the authority to grant consent for any minor dependents to use this site.

When using our services, you are not permitted to use our products for any illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction, including but not limited to copyright laws.

The transmission of worms, viruses, or any malicious code is strictly prohibited. Any breach or violation of these terms will lead to the immediate termination of your services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, the use of the service, or access to the service, without express written permission from us.

The headings used in this agreement are for convenience only and will not limit or otherwise affect these "Terms."

Accurate, Comprehensive, and Information

We cannot be held responsible if the information available on our site is not accurate, complete, or current. The material on this site is for general information purposes only and should not be solely relied upon for making decisions without consulting more accurate, complete, or timely sources. Your reliance on the material on our site is at your own risk.

Our site may contain historical information, which is provided for reference only and is not current. We reserve the right to modify the contents of our site at any time, but we are not obligated to update any information on our site. You acknowledge that it is your responsibility to monitor changes to our site.

Service Adjustments and Price Revisions

Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue the service (or any part of it) at any time, without notice. We shall not be held liable to you or any third-party for any modifications, price adjustments, suspension, or discontinuation of the service.

Products or Services

Some products or services, if applicable, may be exclusively available online through our website. These offerings could have limited quantities and are subject to return or exchange only in compliance with our Return Policy.

While we have made diligent efforts to display product colors and images as accurately as possible, we cannot guarantee that your computer monitor will precisely represent these colors.

We maintain the right to limit the sale of our products or services to specific individuals, geographic regions, or jurisdictions, as deemed necessary. We may apply these restrictions on a case-by-case basis. Additionally, we reserve the right to control the quantities of products or services offered. Descriptions of products or product pricing are subject to change without prior notice at our sole discretion. We also retain the right to discontinue any product at any time. Please be aware that any offer for a product or service on this site is void where prohibited.

We do not warrant the quality of products, services, information, or other materials you acquire will meet your expectations, nor can we guarantee the correction of any errors in the Service.

Billing and Account Information

We have the right to reject any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. Such restrictions may apply to orders placed under the same customer account, the same credit card, and orders using the same billing and shipping address. In the event of order modification or cancellation, we will attempt to notify you using the email and/or billing address/phone number provided at the time of order placement. We also reserve the right to restrict or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide accurate, up-to-date, and complete purchase and account information for all transactions at our store. Promptly updating your account and other information, including email addresses and credit card details, is your responsibility to ensure successful transactions and enable us to contact you when needed.

Please review our Returns Policy for more details.

Optional Resource Tools

We may provide you with access to third-party tools that we neither monitor nor control. You acknowledge and agree that we offer access to these tools "as is" and "as available," without any warranties, representations, or conditions, and without any endorsement. We disclaim any liability related to your use of optional third-party tools. Your use of optional tools offered through the site is entirely at your own risk and discretion. It is your responsibility to ensure that you are familiar with and approve of the terms provided by the relevant third-party provider(s). Additionally, any new services and features offered through the website in the future will also be subject to these Terms of Service.

Third-Party Links

Certain content, products, and services available through our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We do not take responsibility for examining or evaluating the content or accuracy, nor do we warrant, have any liability, or assume any responsibility for any third-party materials or websites, or for any other materials, products, or services offered by third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. It is essential to review the policies and practices of third parties and ensure your understanding of them before engaging in any transaction. Any complaints, claims, concerns, or questions about third-party products should be directed to the third-party.

User Comments and Other Submissions

If, when requested or without request, you submit specific materials (e.g., contest entries) or creative ideas, suggestions, proposals, plans, or other content, you agree that we may, at our discretion and without restrictions, edit, copy, publish, distribute, translate, and otherwise use, in any medium, any content you forward to us. It is important to note:

1. We are not obliged to maintain any content in confidence.

2. We are not obligated to compensate for any content.

3. We are not obliged to respond to any content.

We reserve the right to, though not obligated, monitor, edit, or remove content that we, in our sole discretion, consider unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or content that violates any party's intellectual property rights or these Terms of Service.

You agree that your content will not infringe upon the rights of any third party, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. You further agree that your content will not contain libelous or otherwise unlawful, abusive, or obscene material or any computer virus or malware that may affect the operation of the Service or any related website. You may not use a false email address, impersonate another individual, or otherwise mislead us or third parties regarding the origin of any content. You are solely responsible for the content you provide, and you assume full responsibility for its accuracy. We disclaim any responsibility and liability for any content posted by you or any third party.

Personal Information

The submission of personal information through the store is governed by our Privacy Policy. To review our Privacy Policy, please refer to the provided link.

Errors, Inaccuracies, and Omissions

Occasionally, our site or the Service may contain information that includes typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information, or cancel orders if any information within the Service or on any related website is inaccurate, without prior notice (including after order submission).

We are not obliged to update, amend, or clarify information in the Service or on any related website, including pricing information, except where required by law. No specific update or refresh date indicated in the Service or on any related website should be interpreted as a modification or update of all the information in the Service or on any related website.

Prohibited Uses

In addition to other prohibitions detailed in the Terms of Service, you are expressly prohibited from using the site or its content for the following purposes:

(a) Engaging in any unlawful activities.

(b) Soliciting others to perform or participate in unlawful acts.

(c) Violating international, federal, provincial, or state regulations, rules, laws, or local ordinances.

(d) Infringing upon our intellectual property rights or the intellectual property rights of others.

(e) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on various factors.

(f) Submitting false or misleading information.

(g) Uploading or transmitting viruses or any other type of malicious code.

(h) Collecting or tracking personal information of others.

(i) Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.

(j) Using the site for any obscene or immoral purpose.

(k) Interfering with or circumventing the security features of the Service or any related website, other websites, or the Internet.

We maintain the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. Additionally:

- We do not warrant that the results obtained from using the service will be accurate or reliable.

- We may remove the service for indefinite periods or cancel it at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered through the service are provided 'as is' and 'as available' without any representation, warranties, or conditions, whether express or implied. This includes implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall B’Ola & Co. LLC, or its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data loss, replacement costs, or any similar damages. This applies to claims based on contract, negligence, strict liability, or other causes of action. This includes errors or omissions in any content or any loss or damage incurred due to the use of the service or any content (or product) posted, transmitted, or made available via the service.

However, in jurisdictions where such exclusions or limitations of liability are not permitted, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold B’Ola & Co. LLC, and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand. This includes reasonable attorney's fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

Severability

In the event that any provision within these Terms of Service is determined to be unlawful, void, or unenforceable, that specific provision shall still be enforced to the fullest extent permissible by applicable law. The unenforceable portion shall be considered severed from these Terms of Service, and this determination shall not impact the validity and enforceability of any remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall remain in effect after the termination of this agreement for all purposes. These Terms of Service remain effective unless terminated by either party. You have the option to terminate these Terms of Service at any time by notifying us of your intent to cease using our Services. Similarly, we may, at our sole discretion, terminate this agreement at any time without notice if we believe you have failed to comply with any term or provision of these Terms of Service. In such cases, you will remain liable for all amounts due up to and including the termination date, and we may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision. These Terms of Service, along with any policies or operating rules posted by us on this site or in connection with the Service, form the complete agreement and understanding between you and us, governing your use of the Service. This agreement supersedes any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including any previous versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the party responsible for drafting them.

Governing Law

These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws of the state of Georgia.

Changes to Terms of Service

You may access the most current version of the Terms of Service at any time on this page. We retain the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to periodically check our website for updates. Continued use of or access to our website or the Service following the posting of any changes to these Terms of Service indicates your acceptance of those changes.

Contact Details for Inquiries

If you have questions or require additional information regarding the Terms of Service, please do not hesitate to reach out to our customer care team at cx@trureliefsupplements.com.